Fisher and paykel icon plus8/12/2023 ![]() Under Health Canada and FDA regulations it states that any nasal interface products removed from its original packaging is no longer refundable. Canadian CPAP Supply will only accept SEALED, and UNUSED products within 30 days from the delivery date. Please contact our Customer service team details and instructions. Machines (C-PAP, BiPAP, APAP) and humidifiers, which are experiencing functional issues and are no longer under manufacturer warranty MAY be able to be repaired by the manufacturer. ![]() Any misuse of the equipment may void the warranty. As a full-featured CPAP machine from Fisher & Paykel, the ICON Premo combines several features and technologies offered by Fisher & Paykel into one powerful. The F&P ICON+ Auto is the fully featured Auto CPAP which combines all of Fisher & Paykel Healthcares leading clinical technologies including advanced. Decisions for repair or replacement under the manufacturer warranty period are made solely by the manufacturer. Should you find that the product you received has a manufacturer defect, please contact our Customer service team at soon as possible. Most manufacturers offer up to 3-year warranty on their products (C-PAP, BiPAP and APAP) and a 1-year warranty on humidifiers. Machine (C-PAP, BiPAP and APAP) Warranty Policy No credits or refunds will be issued until we have received the products into our facilities and have been examined.Īll C-PAP, BiPAP, APAP, and Humidifiers are considered medical equipment and cannot be returned once the parcel has been opened, whether the unit shows hours of usage or not. On a rare occasion that a product is received with a manufactures’ defect, first for troubleshooting and then, if required, an RA# will be issued to you via email. WE DO NOT ACCEPT ANY PRODUCTS THAT HAS BEEN OPENED, USED, or “TESTED”. Product(s) that are returned to Canadian CPAP Supply without a RA# will be rejected and shipped back to you. This elbow will connect to most standard breathing hoses as well as the. Please email us at prior to shipping the product back in order to obtain a Return Authorization Number (RA#). This is the replacement tubing elbow for Fisher & Paykel ICON Series CPAP Machines. You will be responsible for paying for your own shipping costs for any return/exchange of item(s). A 15% returns or exchange-processing fee will be subtracted from the original cost of merchandise and a credit for the difference will be issued to your original method of payment. Please see Prescription Policy.Canadian CPAP Supply will accept or exchange (of same value) any unused and undamaged products purchases made through Canadian CPAP Supply within 30 days from delivery date.
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